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  • My tubers have arrived but the look ugly and unviable
    Dahlia tubers come in all shapes and sizes. If you have ordeed single tubers from us they have been pre warmed to encourage eyes to form. Each tubers is checked to ensure it has an eye before packing and sending. If you have ordeed tuber clumps ther are not per warmed but will have several eyes around the crown. These will be dormant upon receipt but will begin to form once the tuber is warmed and watered. You can watch our handy video on how to prep & pot your tubers below.
  • When will my dahlias arrive?
    For the 2025 season Dahlias will be despatched from 2nd week of March. Orders placed after this will be despatched within 3 daysand arrove with you within 5 days.
  • My seeds haven't germinated - what do I do ?
    The germination artes of all our seeds are checked by supplier or us on a regular basis to ensure viability and each seed has a different shelf life depending on the variety and storage conditions. Given the right conditions seeds will germinate readily so the first thing to do is to check if you have sowed them correctly as per the seed packet. Some seeds require cold stratification or exposure to light to germinate. This informaton can be found on all of our seed packets and on the website prodcut pages. Ensure that seeds have the correct temperature and do not dry out. If you still have no luck then get in touch as we may be able to offer some more support. You can also read our seed Stratification Blog below
  • How do I know you have my order?
    You will receive an e mail confirmation as soon as you have placed your order with us. If you do not receive it then get in touch with us ( hello@thehamsphireseedco.com) and we can check if the e mail address provided is correct
  • Are my seeds all grown in the UK?
    You will be able to see availaibilty of UK seeds in each product page by cling the drop dowm options. Soem seeds will only be avialable fromUK stock, others are imported and sometimes we may have both in stock for you to choose from. We make every effort tp obtain British seeds wherever possible however sometimes ther is just not enough to satisfy demand or it is not possible to buy some seeds ( F1's ) from UK breeders.
  • When will my dahlias arrive?
    For the 2025 season Dahlias will be despatched from 2nd week of March. Orders placed after this will be despatched within 3 daysand arrove with you within 5 days.
  • When will my seeds arrive?
    We aim to despatch all seeds within 3 days, but often they are despatched sooner. They are sent by Royal mail 2nd Class so usually take 2 days to be delivered. ( so it total it can take upto 5 days to receive your order)
  • What payment methods do you accept?
    We accept credit cards, Google Pay, and Apple Pay for your convenience.
  • What is your returns and refunds policy?
    We offer a hassle-free returns and refunds policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
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